Shipping Policy

Delivery Options

Next Working Day Delivery £5.95
Free Next Working Day Delivery Orders over £80

All orders are delivered by DPD, ensuring reliable next working day service across the UK.

Order Cut-off Times

Monday – Friday before 11am
Dispatched same day for next working day delivery
Friday after 11am – Sunday
Dispatched Monday for Tuesday delivery
Bank Holidays
Processed on the next business day

Important Information

Weekend Deliveries

We dispatch Monday through Friday. While Friday orders occasionally arrive on Saturday in some areas, we can only guarantee Monday delivery. For time-sensitive orders, we recommend ordering by Thursday.

Track Your Order

Once dispatched, you'll receive tracking details via email and SMS from DPD. Manage your delivery at dpd.co.uk/track

Delivery timeframes are estimates based on DPD's standard service levels. While rare, delays can occur due to weather conditions, seasonal demand, or other circumstances beyond our control. We recommend checking your tracking updates for the most accurate delivery information.

Delivery Coverage

England & Wales
ScotlandHighlands may require 1-2 additional days
Northern Ireland
Offshore IslandsPlease contact us for timeframes

We deliver to UK addresses only.

Questions? We're here to help

info@mercyoil.com · 020 8366 2585

Monday to Friday, 9am–5pm